A chatbot is a man-made reasoning (AI) programming that can reproduce a discussion (or a talk) with a client in natural language through mobile applications, websites, portable applications or through the phone. It helps the customers increase their reach and traffic.
Chatbots are the virtual assistant that a business provides to its customers. They are also known as conversational agents. They are a software application that mimics and does the required conversations on behalf of an agent with clients. It is a virtual companion that can be integrated with the app, website, messenger etc.
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